Frequently Asked Questions About DNT+

  1. What is DNT+?
  2. How does DNT+ work?
  3. How can DNT+ be free?
  4. How do I turn off DNT+ on a particular website?
  5. How do I know if DNT+ is installed correctly?
  6. What does the number in my DNT+ icon mean?
  7. Do I have to do anything to set up DNT+?
  8. Where can I find the websites that are tracking me?
  9. What's the difference between a social button, an ad network, & a company?
  10. Who are all these tracking companies?
  11. Which browsers does DNT+ support?
  12. More questions?

What is DNT+?

DNT+ is a simple yet effective browser tool that blocks the tracking capabilities of advertisers, social networks, and data-collection companies. DNT+ helps you restore your online privacy and regain control over who sees what you are doing online, stop annoying pop up ads and other targeted advertising, and load certain websites up to 4 times faster.

How does DNT+ work?

When you visit a website, that site tells your browser to contact all sorts of other companies to get information about what you do and who you are. DNT+ stops that data collection from happening by preventing your browser from communicating with these companies.

How can DNT+ be free?

We have a freemium model, meaning that we offer a free base service (DNT+) and separate paid upgrades, such as our DeleteMe service that removes our customers' personal information from public websites. We are also working on another software offering called PrivacySuite that's currently in beta, but it will have premium upgradeable features like forwarded emails and phone numbers. Basically, our business model is to have lots & lots of free users (and DNT+ will always be free), and then if 1-2% of you buy some sort of premium upgrade down the line, we're good.

We're also completely dedicated to your privacy, so don't collect or track anything when you get DNT+ (unlike *cough cough* those other companies with shady ties to marketing people). The only thing we can see is that a download took place by a certain IP address so we can figure out how many users we have. There are no forms to fill out and no tracking of any kind. In fact, the only connection we ever have to the software is when it asks our servers for updates on new trackers to block. That's it!

How do I turn off DNT+ on a particular website?

Sometimes blocking the tracking on a website can make that site act a little funny. Usually you can fix the problem by turning tracking back on, so here's how to do that:
  1. First, click the toolbar icon to open the privacy alert window.
  2. At the top of the privacy alert window, you'll find the "Allow site" button.

  3. Click the button to allow tracking.
  4. If you like, you can tell us why you decided to allow tracking.

Using this kind of feedback, we're working on fixing bugs like these. Or you can send us issues you have to Here are some examples of bug reports we love.

How do I know if DNT+ is installed correctly?

If this toolbar icon appears in the top right corner of your browser, you're good to go:

If you don't see the icon, click here for installation instructions.

What does the number in my DNT+ icon mean?

That number shows you how many tracking companies are trying to monitor your activity.

For example, a 10 means that there are a total of 10 social networks, ad networks, and other companies trying to gather information about you from the site you're currently visiting.

Do I have to do anything to set up DNT+?

No. By default, DNT+ is set to block all tracking. To see all the tracking companies you're blocking, click on "settings."

Where can I find the websites that are tracking me?

Click on the toolbar icon to open the privacy alert window, then select any one of the three different tracking method categories to get a full list of the websites that are trying to track you.

The tracking method you select will expand, and you'll see a list of company names like these:

What's the difference between a social button, an ad network, & company?

Brace yourself: it's about to get a little complicated.

Social buttons connect with websites that focus on building social relationships (like Facebook, Twitter, and LinkedIn) and help members easily share content, interests, and activities with their contacts. With social buttons, social networks are able to track your activity across the internet.

Advertising networks share information across many different sites. They collect data, display advertising, place cookies, and do a variety of other things as a paid service for their clients. Typically, the customer who buys from an ad network is a publisher who's interested in displaying targeted marketing content on many different websites.

Tracking companies provide individual website owners with tools to analyze and monitor the visitors that come to their sites. These analytics networks collect data on how long you stayed on a site, what you clicked on, where you went before and after your visit, and more.

Who are these tracking companies?

You probably don't recognize most of the company names you see in DNT+, which is just the way they want it. Lucky for you, we've compiled a detailed list of the tracking companies that we block along with copmrehensive information on each of them. Visit our Tracker Index to learn all about them. To understand exactly how tracking companies work, check out our online guide.

Which browsers does DNT+ support?

We currently support Firefox, Internet Explorer, Chrome, and Safari. We do not have any mobile offerings yet, but we're working on it in the future.

More Questions?

Visit our Detailed FAQ page for even more questions: Detailed FAQ

Visit our support page, where you can find our live chat, or drop us a line at Your feedback matters!